Welcome to Mahfinex. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General Information
Mahfinex is an online store based in Bangladesh.
All sales and deliveries are limited to customers residing within Bangladesh.
By using our website, you confirm that you are at least 18 years old, or using it under the supervision of a parent/guardian.
2. Product Information
We make every effort to display products as accurately as possible. However, colors, textures, and sizes may slightly vary due to lighting, device screen differences, or manufacturer variations.
Product availability is subject to stock status and supply conditions.
3. Pricing & Payment
All prices are listed in Bangladeshi Taka (৳).
Prices may change without prior notice due to supplier costs, market conditions, or errors.
For orders above ৳2,500, a 35% advance payment is required. The remaining balance can be paid via Cash on Delivery (COD).
Advance payments are non-refundable unless the order is canceled by Mahfinex.
4. Shipping & Delivery
Within Dhaka City: 1–3 business days (Delivery Charge: ৳50)
Outside Dhaka City (Nationwide): 2–5 business days (Delivery Charge: ৳100)
Free Shipping may apply during promotions, coupons, or special offers.
Delivery times may be affected by holidays, courier delays, weather, or unavoidable circumstances.
Customers must provide correct delivery details. Mahfinex is not responsible for delays or losses caused by incorrect information.
5. Cash on Delivery (COD) Policy
Customers must check the product in front of the delivery person before payment.
Once accepted, Mahfinex will not be responsible for any claims regarding damage, mismatch, or defects.
For warranty-based products (e.g., gadgets & electronics), returns are only applicable in case of technical issues as per warranty terms — not for customer-caused damage.
Full details are available in our Return & Refund Policy.
6. Returns & Refunds
Products can only be returned at the time of delivery if faulty, damaged, or mismatched (size, color, or product).
Once the delivery is completed, no returns or refunds will be accepted.
For products with warranty, returns are handled according to the manufacturer’s warranty terms.
Refunds are not applicable for warranty-based items; only replacements are provided (if applicable).
7. Warranty Policy
Warranty applies only to eligible products (gadgets, electronics, etc.) and follows the specific warranty period provided.
Warranty is not applicable if the product is damaged by the customer through misuse, mishandling, or accidental damage.
8. Promotions, Coupons & Discounts
Discount codes or coupons must be used at the time of checkout.
Only one promotional offer can be applied per order unless otherwise specified.
Mahfinex reserves the right to cancel or modify any promotional offer at any time.
9. User Responsibilities
Customers must provide accurate contact, delivery, and payment information.
Customers must not misuse the website for fraudulent or harmful activities.
Any attempt to exploit, manipulate, or harm Mahfinex systems will result in order cancellation and possible legal action.
10. Limitation of Liability
Mahfinex will not be held liable for delays, losses, or damages caused by courier services, natural events, or circumstances beyond our control.
We do not guarantee uninterrupted or error-free website operation.
11. Changes to Terms & Conditions
Mahfinex reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
Continued use of the website means you accept the updated terms.
12. Contact Us
For questions regarding these Terms & Conditions, please contact:
📧 Email: support@mahfinex.shop
📞 Phone: +880 9638-371462
🌐 Website: www.mahfinex.shop